I lead user experience research across all stages of the product development process to better inform design decisions and provide the best user experience possible. My work spans all the way from foundational and strategic research to very tactical usability studies. Because of my background as a designer turned researcher, I move seamlessly between the UX design and research worlds and have a thorough understanding of the product development process and how to implement impactful user research throughout.
I have been part of creative teams in the the US, Europe, Canada, and South America at companies like Google, Yahoo, LEGO, Nickelodeon, and Intel. I am also the author of multiple articles and talks on the user experience field, as well as a mentor at Stanford University.
My career at Google:
I conduct UX research on how technology and Google products (specifically Google Now, Google Maps, Google Search and Android) can help save people's lives in situations of crisis.
I managed a team of seven UX researchers, and conducted hands-on UX research on video creation and channel management on YouTube across three screens: desktop, mobile phones and tablet.
Additional areas I work on: Google-wide advisor for user experience research with children and youth.
Feel free to drop me a line for more details about my work, or future collaborations: